Help

Frequently Asked Questions

How do I order?

Browse the rail on our website, then tap "Order on WhatsApp" on the piece you want. Your message comes pre-filled with the item, size and price — just hit send.

Can I buy directly on the website?

Not yet — laaaik it. is a WhatsApp-first store. The website is where you browse; ordering, availability and payment all happen through WhatsApp.

How do I pay?

Once we've confirmed your item is available, we send a secure Yoco Payment Link through WhatsApp. Pay through that link — never send us your card details, PINs or passwords directly.

Is my order confirmed once I message you?

Not quite — many of our pieces are one-of-one, so an item isn't reserved just because you've asked about it. Your order is only confirmed once payment has been successfully received.

How much is delivery?

R69 flat-rate on orders under R600, and free on orders of R600 or more. We don't currently offer customer collection — see our Delivery Policy for full details.

How long does delivery take?

Orders are processed within 1–2 business days after payment. Once handed to The Courier Guy, delivery typically takes up to 4 working days depending on your location.

What if an item isn't as described?

Contact us on WhatsApp as soon as possible with photos and details — see our Returns & Refunds Policy for how we handle this.

Are all your items secondhand?

No — the rail includes new, pre-loved, vintage and clearance pieces. Each product shows its condition. See our Product Condition Policy for more.

How do I find out about new drops?

Follow our WhatsApp Channel — that's where new arrivals and one-of-one finds are announced first.