Legal

Product Condition & Description Policy

Effective date: 28 August 2026 · Last updated: 28 August 2026

1. Our products

laaaik it. curates a changing selection of fashion and lifestyle finds. Products may be:

The condition of an item will be identified where relevant.

2. One-of-one finds

Many laaaik it. pieces are unique or available in very limited quantities.

Once a one-of-one item has been sold, we may not be able to replace it with the same item.

3. Pre-loved and vintage items

Pre-loved and vintage items have had a previous life. Reasonable signs of previous use, age or wear may therefore be present.

These may include minor variations in colour, fabric character, wear or other characteristics consistent with the item's age and previous use.

Where we identify significant stains, damage, alterations or other material condition issues, we will disclose them in the product description where reasonably possible.

4. Product measurements and sizing

Where possible, product listings will include the stated size and/or relevant measurements.

Sizing can vary between brands, styles and eras.

Customers are encouraged to review the measurements provided and ask questions through WhatsApp before purchasing if they require additional information.

5. Product photographs

We aim to photograph products as accurately as reasonably possible.

There may be minor differences between the appearance of an item in a photograph and its appearance on an individual screen due to lighting, photography and screen settings.

6. Condition questions

Because our stock is individual and constantly changing, customers are welcome to ask questions about:

Our WhatsApp ordering process allows customers to ask questions before payment.

7. Authenticity

Where an item is represented as a branded product, we will describe it based on information reasonably available to us.

We will not knowingly represent counterfeit goods as genuine branded products.

8. Product condition and consumer rights

Describing an item as pre-loved, vintage, clearance or otherwise sold in a particular condition does not remove any consumer right that cannot legally be excluded.