laaaik it. respects your privacy and is committed to protecting personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA).
This policy explains what personal information we may collect, why we collect it, how we use it and the circumstances in which it may be shared.
Business/legal name: Laaaik (Pty) Ltd, trading as laaaik it.
Trading name: laaaik it.
Email: hello.laaaik@gmail.com
WhatsApp: 0627629261
Business address: 11 Havelock Road, Co.Space, Willow Park Manor, Pretoria
Depending on how you interact with us, we may collect:
We may process personal information where reasonably necessary to:
Payments are processed through Yoco. Customers complete payment through the Yoco payment page.
We do not ask customers to send card numbers, PINs, passwords or banking credentials to us through WhatsApp.
Where an order is placed, we may need to provide relevant customer and delivery information to PUDO / The Courier Guy so that the order can be delivered.
We only provide information reasonably necessary to fulfil the delivery.
Our store operates through WhatsApp. When you contact us through WhatsApp, the information contained in your conversation may include personal information such as your name, phone number, order details and delivery information.
We use this information to respond to you, process your order and provide customer support.
Our WhatsApp Channel is an optional marketing and communication channel. Customers choose whether to follow the channel.
The WhatsApp Channel is used for content such as new drops, one-of-one finds, announcements and promotions.
Where required by applicable law, we will obtain the appropriate consent before sending direct electronic marketing communications.
Customers may opt out of marketing communications where applicable.
Where necessary to provide our services, personal information may be shared with relevant service providers, including:
We do not sell customer personal information.
Our website may use essential cookies or similar technologies required for website functionality.
If we introduce analytics, advertising pixels or other tracking technologies that process personal information, this policy will be updated where appropriate.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required or permitted by law.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Subject to applicable law, you may have the right to:
For privacy-related requests, please contact:
Email: hello.laaaik@gmail.com
WhatsApp: 0627629261
We may update this Privacy & POPIA Policy from time to time. The latest version will be published on this website.